FAQs
Our Frequently Asked Questions!
Frequently Asked Questions
Do you offer private tours in the South Island?
Yes! Our private custom tours are completely tailored to your schedule and interests. Let us know where you want to go, and we’ll make it happen.
Do you operate on a fixed schedule?
No, all our trips are flexible and designed around your needs. Whether you need a transfer, a guided tour, or a custom itinerary, we adjust to suit your plans.
Can we customise our tour itinerary?
Yes, all private tours can be customised. You can choose the stops, timing, and photo breaks.
How much does a trip cost?
Pricing depends on the destination, number of passengers, and type of service. Contact us for a quote, and we’ll give you a competitive rate.
Do you require a deposit?
For certain bookings, especially private tours or long-distance trips, we may require a deposit. We’ll let you know at the time of booking.
How do I book a ride or tour?
You can book by calling, texting, or emailing us. Let us know your destination, preferred time, and any special requests.
How far in advance should I book my shuttle?
We recommend booking early, especially during summer and winter ski season.
How many people can you accommodate?
Our Selwyn Shuttle vehicle can comfortably seat up to 7 passengers.
However, we’re excited to announce our collaboration with Adventure Xpress / Snow Express. This means we’ll have more seats for your function or adventure this summer season, with a maximum capacity of 31.
If you have a larger group, contact us, and we’ll discuss the best transport options available.
Can I bring luggage?
Absolutely! Let us know in advance if you have extra luggage or bulky items, and we’ll ensure there’s enough space.
What is your cancellation policy?
We understand that plans change. Let us know as soon as possible if you need to cancel or reschedule, and we’ll do our best to accommodate you. Cancellation fees may apply for last-minute changes.
Is your shuttle service suitable for families?
Yes, we offer comfortable seating (all with seatbelts), friendly drivers, extra luggage space and can assist with child seats if needed.
Can I change my itinerary after booking?
Yes! We’re flexible and will do our best to accommodate any changes, depending on availability.
If you have any other questions, feel free to contact us!
What areas does Selwyn Shuttles service?
Of course. Your trip is private, so you can as us to stop whenever you see a great view.
Can I book a shuttle for a wine tour or scenic food trip?
Yes, we can create custom food and wine trips in the Selwyn and Canterbury region.
Can I book an airport transfer from Selwyn or Christchurch?
Absolutely. We provide reliable Christchurch Airport transfers with pick up and drop off arranged around your flight time.
Do you offer wedding and event transport?
Yes, we provide flexible transport for weddings, functions, work events, and group trips.
Can you take us to Arthur’s Pass or Castle Hill?
Yes, these are popular destinations and our drivers know the best stops along the route.
Do you provide transport to walking tracks and trail heads?
Yes, we help hikers reach Craigieburn, Castle Hill Basin, Bealey Spur, Rakaia Gorge and other Canterbury tracks.
Do you offer transport for cruise ship passengers arriving in Lyttelton?
Yes, we offer pre arranged transfers from Lyttelton Port to Christchurch, Selwyn and surrounding areas.
Do you operate in winter?
Yes, our drivers are experienced in winter conditions and can take you safely to ski areas and alpine regions.
Ready to book your ride?
Let us know your plans and we’ll make it happen!